Workshops Policy

When you take a class with ImproMafia, you agree to abide by our workshops policy. These policies are designed to help you and other workshop participants have a positive experience. If you have any questions about the policies, please feel free to send us an email.

Terms and Conditions of Workshop Registration

Refund Policy

  • Students are entitled to a full refund if they request it before the start of the second workshop.
  • After this point, refunds are not available except at the workshop director’s discretion.
  • Students are not entitled to a refund if they do not attend a workshop but continue to be enrolled in the course (e.g. they miss a week). 
  • If for any reason the workshop does not go ahead or we are unable to provide a student with a place, a full refund will be available.
  • This does not exclude student’s rights under the ACL relating to the proper provision of services.

Payment Methods

  • Our preferred method of payment is online via our Eventbrite booking system. However, if you need to make alternative arrangements please send us an email.

Age Limit

  • All of our workshops, unless otherwise stated, are for individuals aged 18 years and over.

Late Arrival

  • We ask that all participants try to arrive 5 minutes early for class, so that class can start on time. Arriving late to class is disruptive to both teachers and your class mates.
  • If you are going to arrive late to class, please contact your teacher.
  • If you arrive more than 30 minutes late to class, without advising your teacher, then you may not be admitted to the class.

Creating a Safe Environment

  • ImproMafia has a strict no drug or alcohol policy for all of its classes. This is necessary for safety and to make sure everyone gets the most they possibly can out of the class. Individuals who are suspected of being affected by drugs or alcohol will be asked to leave the class. No refunds will be available.
  • Students are to respect each other’s personal space. Understand that other people may have a different sense of personal space to you, and try to make sure you don’t make them uncomfortable.
  • Understand other people may have different personal values and beliefs to you. While comedy does involve playing with the line of the appropriate and the inappropriate, please avoid sexist, racist, homophobic or otherwise offensive comments.
  • Take care of yourself – be aware of your physical limits and don’t be afraid to let the teacher know if you don’t feel comfortable doing an exercise.
  • Workshop participants are strongly encouraged to let their teacher know immediately if ever they feel uncomfortable or unsafe during a workshop.

Previous Experience

  • Our general recommendation is that individuals begin with our Spontaneity classes, even if you have some previous impro experience (eg have performed in the schools competition, or have done a beginners course with another company etc). This is because our Spontaneity class is designed to give an overview of our approach and philosophy of improvisation. 
  • However, if you have significant experience with improvisation, particularly the Keith Johnstone philosophy, then let us know and we will recommend a suitable level of training for you.